Dealing with Latent Affiliate Links
Latent links refer to affiliate URLs that are for expired offers or are no longer valid, but are still active e.g. listed in a search listing, blog, or other Web page. Because the link is not valid, the landing page for a latent link is likely an error page.
These links are damaging to the merchant due to a poor user experience and damaging to the affiliate’s ROI due to poor conversions. There are several events that can cause a link to become a latent link:
- Affiliate Removal. The affiliate is removed from the merchant’s affiliate program. In this case, the link usually will redirect to an error page hosted by the affiliate network.
- Old Offers. The merchant removes the offer. In this scenario, the link may resolve to an error page on the merchant’s web site or hopefully to an appropriate alternative page.
- Out of Stock. The merchant sells out of an item. Usually these kinds of links point to the actual product / offer page with an ‘out of stock’ message on the page.
Advice for Merchants
- Redirect:
- Ex-Affiliates: Ask your affiliate network provider to redirect links with the affiliate’s ID to a landing page on your Web site – not the affiliate network’s Web site.
- Old Offers / Out of Stock: Redirect traffic to a best alternative landing page to ensure a good user experience. Don’t let consumers land on an ‘out of stock’ or ‘invalid offer’ page.